My cameras are no longer showing on my mobile phone

This can occur if you have recently updated your mobile app to DMSS.

At your Handover appointment, you should have received a Walkthrough Guide containing your CCTV details. If you don’t have this:

• The serial number for your recorder can be found on the bottom of the device.

• The password may also be included next to the serial number.

If you cannot locate this information, please contact Intelligent Home – Perth:

• Email: service@intelligenthome.com.au

• Phone: 08 6363 8744

Our team can assist you in restoring mobile access to your cameras.