Intelligent Home Support Center

Whay aren't my lights working?

It is best to give the Intelligent Home office a call to help resolve this issue. However, here are a few steps you can take to help troubleshoot the issue.

  1. Check the light breakers in your meter box/subboard. You may have an electrical fault that has tripped one of these breakers.
  2. Have a look at the c-bus board, do the C-bus units have the unit and C-bus LEDs on? These are located on the unit's left and are usually green or orange for ON.
  3. Are the C-bus switches flashing at you when you try and turn a light on?